Our AI-enabled Service Delivery Platform gives you fast, easy and accurate translations

Communication today happens at the speed of AI. You need to localize content quickly and easily to accelerate your time to market and drive stronger business outcomes. OPAL, our Service Delivery Platform, helps you do it.

Anytime and anywhere, context-aware and accurate translations

OPAL enables your content creators to get accurate translations delivered on the work surfaces they use every day. How?

OPAL uses machine translation engines, large language models, and natural language processing technology to rapidly automate multilingual content generation at scale to support your customer communications and your market expansion. When combined with workflow and experience apps that have been purpose-built for specific use cases, you get:

  • Accuracy: Convey precise meaning, accurate information and a cohesive brand voice
  • Speed: Deliver near-instantaneous translations for real-time communication
  • Scale: Handle large volumes of content
  • Simplicity: Translate on the spot on any platform without convoluted workflows
  • Engagement: Deliver better user experiences and build stronger relationships
  • Efficiency: Spend less, generate more, and prove tangible business value

Purpose-built for specific use cases

High quality translations require a Service Delivery Platform that combines workflows, user experience apps, AI models and connectors to enterprise content systems in a way that is purpose-built for your use cases:

Connect with global audiences using a consistent brand voice and culturally relevant messaging that speaks to your customers in words they understand. Drive higher marketing conversion rates, increase sales win rates, improve NPS.

  • Marketing Localization
  • Website Localization
  • Transcreation
  • Multilingual SEO

Improve learning retention, comprehension and on-the-job performance with content that is both clear and culturally relevant.

  • Voiceover (Human & AI-Generated)
  • E-Learning Localization
  • Video Localization & Translation

Localize product documentation, translate software for use around the globe and facilitate testing across languages. Drive sales through fit-for-purpose positioning of your products in your designated markets. Improve product sales, adoption and NPS by reducing complexity; reduce help desk calls; accelerate time to market.

  • Product Localization
  • Software Localization
  • Testing

Ensure the reliability of clinical studies, translate clinical findings, and respond quickly to adverse reactions around the globe. Comply with regulations, improve safety, increase revenues.

  • Linguistic Validation
  • Pharmacovigilance
  • Clinical Translation
  • Instructions for Use
  • Labeling
  • Regulatory Documentation

Get applied expertise on AI strategy within your localization infrastructure including quality evaluation services, model training and machine translation (MT) technology selection. We provide comprehensive managed services for global content and consulting on a variety of language operation issues. Define and execute a comprehensive content localization strategy, drive efficiencies, reduce costs.

  • Managed AI Model Service
  • LLM Model Evaluation, Selection & Training
  • MT Model Training
  • AI Ecosystem Optimization

The human touch behind cutting-edge AI translation

We’ve been guiding clients for decades through localization challenges with the use of state-of-the-art technologies, from the early days of the internet and machine translation, through the explosion of large language model technology, and now in today’s AI-powered translation services world.

We make sophisticated AI technology easy for your teams to leverage across functions. We support your business initiatives and specific industry with innovation in technology, and linguistic expertise.