What Is the ChatGPT Phenomenon? Everyone’s New BFF

welocalize January 16, 2023

Article by Tiarne Hawkins, Director of AI Services at Welocalize

What if we said there is a new virtual assistant in the market trained to do mundane human tasks in the most human way possible? It can draft emails, solve your coding problems, suggest code changes, write blog posts, and interact in various languages.

Have you ever wished for such an assistant? If yes, ChatGPT is for you.

What Is ChatGPT?

ChatGPT is a model trained by OpenAI to interact conversationally – it enables interaction in dialogues rather than random phrases and words. ChatGPT is a virtual assistant, like a chatbot, that can filter information for you and process that information to give you conclusive results in a format that’s easy to understand for humans. The dialogue format allows ChatGPT to answer follow-up questions, admit mistakes, challenge incorrect premises, and reject inappropriate requests.

The model is trained using the reinforcement learning from human feedback (RLHF) method. The image below explains the training process of ChatGPT and the working of the RLHF method.

Source: https://openai.com/blog/chatgpt/

All You Need to Know About ChatGPT

The internet is exploding, discussing ChatGPT, its ability to understand language, and its capacity to hold a conversation.

Elon Musk tweeted, “ChatGPT is scary good. We are not far from dangerously strong AI.”

I lead the Artificial Intelligence (AI) Services at Welocalize and work with many global brands to help make their AI experiences multilingual, so I couldn’t help diving into ChatGPT and playing with it. My first question was…

Tiarne Hawkins: What is the meaning of life?

ChatGPT: The meaning of life is a question that has puzzled philosophers and theologians for centuries, and one that is still debated to this day. Some people believe that the meaning of life is to seek happiness and fulfillment, while others believe that it is to serve a greater purpose or to follow a set of spiritual beliefs. Ultimately, the meaning of life is a deeply personal question and may be different for each individual.

While a little lengthy, the language here is immaculate. This abstract topic is very subjective, and ChatGPT can’t give tailored answers yet; however, the above explanation is perfect in an academic sense.

This Is What We Know About the Abilities of ChatGPT So Far

  • ChatGPT is a trained AI model with information updated through 2021. It doesn’t access the internet to get the latest news.
  • It is verbose and chats like a human with the capability of answering follow-up questions.
  • It’s designed to assist you on command. If ChatGPT can’t assist you, it will say so, stating that it’s an AI model and isn’t equipped to help you.
  • One of its much-touted abilities is how it simplifies complex concepts and attempts to explain them in human-like language.
  • It can help you draft emails, schedule meetings for you, help you write congratulatory messages, and more.

And this is just the beginning of ChatGPT. It’s important to note that the model is still being trained. The future is going to be extremely exciting.

Why Has It Become Such a Popular Trend That’s Taking Over the Internet?

ChatGPT is an AI-powered tool that acts eerily similar to humans. This is the reason it has become the talk of the internet. Netizens are in awe of its ability to sound human. Adding to the fire is its ability to perform human tasks that mimic humans. For example, it can draft an email for you; an email worded so aptly that you can’t even guess that it isn’t written by a human but an AI. It can also help you solve math problems, write an essay, and suggest the best recipe for your favorite dish.

ChatGPT is the virtual assistant you were longing for, and this makes it the talk of the globe.

How Could It Revolutionize Our Lives? Should We Be Worried?

ChatGPT can alter the way humans interact with technology. If ChatGPT grows to find a place in our day-to-day lives like Google, it will change how we search the web and interact with AI assistants. The way ChatGPT interacts and replies to queries is scarily good!

If ChatGPT becomes a part of our lives, it will revolutionize human life to make it easy.

The answer to “should we be worried” is complex. Yes, ChatGPT does have drawbacks. It can write well; however, it needs to be more nuanced and it can be repetitive. As a result, the information given by ChatGPT may be incomplete or incorrect. However, these are operational issues and not a cause of significant concern.

In the future, if ChatGPT is trained to make decisions for humans and enabled to execute orders, that is when the real worry comes in. However, as of now, there isn’t much to be concerned about, except the accuracy of language and the authenticity of data.

Where Will It Go Next, and Will This Accelerate the Adoption of AI?

ChatGPT and its related language technology will disrupt the world of web search, an area that has been long defined and dominated by Google. ChatGPT’s quick popularity and the ripples it generates across the web are a testament to the fact that people prefer to search in question-and-answer format instead of the current keywords and query format. People also like getting answers in human language rather than in machine language.

The popularity of ChatGPT goes on to show that long-form written content isn’t dead. On the contrary, people prefer text over video content if the textual content is conversational and worded nicely.

Another revolution that ChatGPT will bring is the ease of language localization in AI. ChatGPT is already trained to understand and answer in multiple languages, such as English, French, German, Spanish, Chinese, Japanese, and Hindi. The ability to interact in various languages makes its application in customer care very lucrative for global businesses.

Its ability for human-like interaction in multiple languages will accelerate the adoption of AI.  AI will now find applications across the globe and not just in English-speaking countries.

ChatGPT: The Future of Conversational AI

ChatGPT has changed the way we look at language and conversational AI. Its ability to understand human interaction and generate a human-like response in various languages sets it apart from other AI chatbots currently available on the market.

Have you tried it? Let me know how you get on 🙂

Based in New York, Tiarne Hawkins is Welocalize’s Director of AI Services.

Welocalize can help you train data to support your global AI applications and help your chatbots and virtual assistants interact in various languages. Find out more about Welocalize’s AI Services here.

Contact us right away to start creating incredible, localized experiences for your global customers.