Okta Provides Welocalize with Single Sign-On for Secure + Excellent Client UX  

welocalize November 30, 2021

By deploying Okta Single Sign-On (SSO) functionality, Welocalize delivers a best-in-class authentication solution that delivers an easy client portal user experience while ensuring strict adherence to our clients’ infosec and data security needs.

This added layer of authentication provided by Okta prioritizes security and convenience and gives Welocalize clients the ability to use single sign-on to access multiple workstreams within the Welocalize Client Portal, Welocalize’s digital gateway for accessing information, projects, files, and reports.

With Okta Single Sign-On, Welocalize clients can set roles and permissions to securely access and manage translation projects, ensuring information security (InfoSec) compliance.

Managing Multiple Users and Logins

Welocalize works with many leading brands to support and manage their globalization programs. Welocalize’s own digital transformation program spearheaded the One Welocalize Platform of cloud-based apps that seamlessly integrate with their clients’ own technology. Welocalize provides localization, digital marketing, patent translation, and AI-enabled services for many content types and languages. Projects are centrally managed within the Welocalize Client Portal that each client has secure access to. The portal houses many work streams, often serving multiple stakeholders within one organization. As a result, the portal and work surface environment contain sensitive, confidential data that must be protected from any security breach, both internally and externally.

Usernames and passwords are the main target of cybercriminals and a significant threat to infosec. Every time a user logs on, it’s an opportunity for a breach of security.

Having multiple logins to a portal not only poses a security threat but also results in a tangled web of access that creates a frustrating and complex user experience (UX). If users work with a variety of global content service providers and teams across more than one language or market, then they are faced with multiple portals, logins, and entry points. The One Welocalize Platform delivers an easy, consistent and amazing experience across any content type.

Access to data must be protected not only from outside risk, but also in terms of managing ‘who sees what’ within the portal.

 One storefront. One secure point of access.

Welocalize added an extra layer of security by implementing Okta Single Sign-On (SSO), a cloud-based user authentication solution that enables users to seamlessly and securely access multiple applications and workstreams using just one set of credentials. Users can toggle between workstreams, allowing them to see the status of a wide range of translation projects, sometimes across their own clients, for example, within a law firm that manages patent and legal translations on behalf of their own clients.

“Okta is delighted to work with Welocalize, providing Okta Single-Sign-On to the Welocalize Client Portal. Collaboration is fundamental to innovation and global business and at Okta we strive to connect the right information to the right people – securely. This technology integration gives Welocalize clients the reassurance and trust that their data is not only totally secure, but the overall authentication process is simple and convenient.” Anuj Nadkarni, Senior Director, Enterprise Customer Success, Okta

“Protecting client data is a top priority to Welocalize, especially for those clients in highly regulated areas such as legal and financial services sectors,” comments Matt Sekac, Welocalize VP of Data and Business Intelligence, Welocalize. “Even within one organization, there are requirements where users should not have access to other people’s projects. By implementing Okta authentication, this gives clients the ability and convenience to sign in only once and then use set permissions, so they securely view only what they’re meant to.”

Digital Transformation = InfoSec + UX Benefits

Welocalize adopted Okta SSO in the early stages of its digital transformation strategy.  Okta SSO enables seamless and reliable authentication across all of Welocalize’s cloud applications delivering a fully integrated user experience while reducing the potential InfoSec risk because users only log in once each day and only have one set of credentials.

  • Streamlines User Experience. Quicker, seamless access.
  • Regulatory InfoSec Compliance. Meets industry regulations requiring companies to implement security measure to protect data and prevent cybercrime.
  • Strengthens Security. Decreases likelihood of a password being hacked.
  • Reduces Helpdesk Requests. IT Support calls are often password related.
  • Increases Productivity. Users spend less time logging in and out (and forgetting multiple passwords).

“InfoSec and User Experience [UX] are core to Welocalize digital strategy. By introducing the Okta authentication solution, it has enabled Welocalize to build a singular storefront to Welocalize’s platform, allowing users to seamlessly login with one single credential. We’ve removed the friction of continuous logins and logouts. Whenever clients log into the portal, it’s an easier process and they can be confident they’re securely accessing the right data.” Regan Delaney, Senior Director of Product, Welocalize.

Welocalize’s commitment to quality and information security compliance is reflected in our ISO status. Welocalize is certified in five ISO standards*:

ISO 9001 (Quality Management)

ISO/IEC 27001 (Information Security Management Systems)

ISO 17100 (Translation Services)

ISO 13485 (Medical Devices)

ISO 18587 (Human Post-Edited Machine Translation Services)

*This quality portfolio found at only 2.14% of language services providers, according to Slator.

“Our deployment of Okta’s SSO technology significantly contributed to our ISO 27001 certification. Okta is the foundation of our identity management and authentication framework.  It is a critical component to ensure the security of our employees, clients, and vendors.” Aaron Heber, VP, Global IT, Welocalize

For more information about how Welocalize can provide you with secure and innovative multilingual content solutions, contact your Welocalize representative or email us here.