As 2016 draws to a close, we take a look back at some of Welocalize’s key highlights. This year, Welocalize has grown in market size, offices and employees, as well as clients and new services. We continue to focus on delivering exceptional customer service, innovation and quality through global teamwork to brands all over the world.
We have spent the past year talking with our clients, today and in the future, about how we can help them them along every step of their global journey. It is our purpose. Here are some additional highlights from the past year.
JANUARY 2016: Our global footprint expands again. We officially opened two new regional offices located in Chicago, Illinois and Cluj, Romania. These offices further increased our geographic support to meet the growing demand for our global language services. Welocalize now has 21 global offices.
FEBRUARY 2016: Traffic Optimiser, acquired by Welocalize in December 2015, was officially branded to Adapt Worldwide in order to highlight our expanding “cultural adaptation” capabilities for digital media services and transcreation expertise. Headquartered in London, Adapt Worldwide provides specialized multilingual digital marketing services to brand leaders. Throughout 2016, Adapt Worldwide has continued to grow their business and recently took up larger offices in London. Find out more about the acquistion in a blog written by Welocalize CEO, Smith Yewell: Localization Strategy Drives Adapt Worldwide Acquisition.
We also expanded our multilingual product and software testing facilities in Portland, Oregon. This increased testing lab space by 5,000 square feet with more than 100 testing seats, supporting Welocalize’s growing linguistic and functional testing services, as well as off-premise “secure” location staffing services.
MARCH 2016: Vice President of Corporate Development at Welocalize, Tuyen Ho presented at the Annual Globalization and Localization Association (GALA) Language of Business Conference, which took place in New York. Her presentation,“Abolish the Per Word Pricing Model,” was part of the corporate strategy section of the GALA. Tuyen’s expert presentation highlighted how today’s localization economics, such as per word pricing, impact innovation and growth in the industry. Welocalize will be in attendance of GALA 2017. Drop us a note to connect! firstname.lastname@example.org
APRIL 2016: Welocalize sponsored and presented at Localization World 2016 in Tokyo. Many senior Welocalize management took part in a number of high level discussions on trends impacting localization activities in Asian markets. Welocalize hosted our inaugural LocLeaders Forum event in Tokyo, with special guest panelists, Yukako Ueda from NetApp, Hyunjoo Han from Autodesk and Tatsuya Hirai from Welocalize. Olga Beregovaya, renowned language automation expert and VP of technology solutions at Welocalize, moderated the evening’s panel discussion, “Expanding Your Global Reach.” Welocalize will be participating in LocWorld33 Shenzhen – Feb 28 – Mar 2, 2017. If you are planning to attend, please contact email@example.com.
MAY 2016: One of our first acquisitions in life sciences, Nova Language Services joined Welocalize. With more than 20 years in the industry and strategically headquartered in Europe, Nova is strategically important to Welocalize’s growing portfolio of regulated industry language solutions for biotechnology, pharmaceutical, medical device companies and contract research organizations. CLICK HERE to read insights on Welocalize’s approach to translation in regulated industries with a special interview with Erin Wynn, Welocalize Chief Customer Officer and Consol Casablanca.
JUNE 2016: The Welocalize team played a significant role at a number of localization events in June. As sponsors and presenters, the Welocalize presence was strong at Localization World 2016 Dublin. We also held LocLeaders Forum in Dublin, which brought together clients, language service experts to talk openly about current localization challenges Read more about the event in the LocLeaders Dublin 2016 Magazine.
JULY 2016: Welocalize moved up the global top 10 rankings of leading language service providers, according to the report “The Language Services Market: 2016” by independent research firm, Common Sense Advisory (CSA). Welocalize is the 7th largest provider in the world, 4th largest in the US. Welocalize also successfully achieved certification to the new quality management system standard ISO 9001:2015 for global operations across North America, Asia and Europe. Welocalize companies Park IP Translations and Agostini Associati also achieved the new ISO 9001:2015 quality management system. In August, Welocalize went on to achieve certification to the International Standard specific to translation service providers, ISO 17100:2015, for global operations across North America, Asia and Europe.
AUGUST 2016: The market leader in expert life science language services, Global Language Solutions (GLS), was acquired by Welocalize in August. This acquisition expands the multinational life sciences client portfolio and our industry-specific language services in life sciences, legal, regulatory and compliance, government and healthcare. Inc. Magazine placed GLS at No. 3,565 on its 2016 Inc. 5,000 list, an exclusive ranking of the USA’s fastest-growing companies. Together, Nova and GLS form Welocalize Life Sciences. CLICK HERE to read a special interview with Erin Wynn, Chief Customer Officer at Welocalize, Inna Kassakina, President and Co-Founder of GLS and Olga Smirnova, CEO and Co-Founder of GLS.
SEPTEMBER 2016: In September, Welocalize exhibited and sponsored two significant global marketing events, Content Marketing 2016 in Cleveland, Ohio and Brand2Global 2016 in Silicon Valley. Welocalize and Adapt Worldwide shared specialized expertise at both events on hot topics in marketing localization such as transcreation, digital content, SEO, mobile marketing, cultural adaptation and next generation content. We presented the Digital Challenge highlighting the need to bridge the gap between localization and marketing. Take the quiz now! http://www.adaptworldwide.com/digital-marketing-quiz/
OCTOBER 2016: Welocalize sponsored and exhibited at Localization World 2016 in Montreal, Canada and participated in the TAUS Annual Conference and TAUS Quality Evaluation Summit in Portland, Oregon. As part of the TAUS Annual Conference, The TAUS HAUS band, featuring Welocalize CEO, Smith Yewell, provided excellent rock ‘n roll entertainment for all attendees. Some of the world’s largest global brands attended the Welocalize LocLeaders Forum 2016 Montreal event, to discuss all aspects of the globalization journey. READ LocLeaders 2016 Montreal Magazine, which contains insights from a number of attendees including Microsoft, Dell EMC, Veritas, VMware, John Deere, GetYourGuide, Box and more.
NOVEMBER 2016: Welocalize welcomed clients, partners and leading localization experts to the inaugural LocLeaders Local 2016 Germany event which took place in Stuttgart. The event, which was held in German, focused on localization challenges for companies based in the DACH region and generated huge interest, with attendees requesting more events in 2017.
DECEMBER 2016: Welocalize released our latest NPS Client Survey results, with our highest customer satisfaction score to-date. Our client’s gave us an NPS rating of +41. Thank you to our clients for their valuable insights and feedback. It is important to us as we continue our commitment to helping each of our brands in their global journey. It’s our purpose!
Welocalize has grown in every way since the start of 2016. We now have more than 1,000 employees, 21 global offices and significant presence in new services areas and industry sectors like digital marketing, transcreation, interpretation, transcription, life sciences, staffing and more! We look forward to working with you in the New Year and wish everyone health and happiness in 2017.