Month: September 2022

We’ve seen several crises unfold over the past years, including COVID-19 and the ongoing war in Ukraine. With disasters and crises, the need for critical communication is crucial  – getting accurate knowledge and information, in multiple languages, to the people who need it most.   CLEAR Global is a non-profit helping people get vital information…

A study on a health care risk prediction algorithm used on over 200 million people in U.S. hospitals found substantial racial bias favoring white over black patients. This is just one example of the faulty use of artificial intelligence (AI). According to the IBM Global AI Adoption Index, 35% of companies are using AI, and…

Conversational AI-driven chatbots and support assistants are becoming so important for customer interaction, changing the landscape of customer service and support. Trained with rich, locale specific datasets, a multilingual artificial intelligence (AI) chatbot can provide help and support to customers worldwide, 24/7. Using AI technologies, such as natural language processing (NLP) and machine learning (ML),…