Month: January 2022

International SEO trends evolve year-on-year, and 2022 is set to be no different. Right now, SEO experts, especially those who deal with multilingual sites, need to consider if their current SEO strategies will increase or decrease their organic search ratings in 2022. And no one would want it to be the latter. So, what does…

Research from Training Magazine shows employees benefit from increased job satisfaction levels and internal promotion opportunities when a company invests in its employees through training and development programs. Welocalize, ranked as one of the world’s largest language services providers (LSP), has achieved recognition for its commitment to the betterment of each employee through its comprehensive…

Chatbots are computer programs that interact with humans through text, messaging, or voice. With the advancement of artificial intelligence (AI), chatbots are now an important channel for customer interaction. All vertical industries and sectors can benefit from the opportunities offered by chatbots, in particular, within life sciences to improve efficiencies in clinical trials. Back in…

A lot has changed with global customer experience (CX) in the past few years. Especially since the pandemic started, there has been a rapid shift in consumer expectations. Customers consider their experience with a brand as important as the product itself. And this includes their experience with customer support. This is the topic presented by…