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Audio Vendor Questionnaire


Our partners around the world (freelancers, contractors and agencies) are a key element of our success, and we are always looking to develop strong partnerships with the best service providers in the industry. If you would like to offer your services to Welocalize, we welcome your information. Please simply fill out the questionnaire below. Your application will be reviewed by a member of the Welocalize Global Management Team and your data will be stored into our database for follow-up. We look forward to hearing from you!


BASIC INFORMATION
Business Name
Address
City
State/Province
Zip/Postal Code
Country
Phone Number (with country code)
Fax Number (with country code)
Web site Address
PRIMARY POINT OF CONTACT
First Name
Last Name
Title
Phone Number (with extension if applicable)
Email Address
SECONDARY POINT OF CONTACT
First Name
Last Name
Title
Phone Number (with extension if applicable)
E-mail Address
COMPANY INFORMATION
What is the size of your company? Please provide information on the number of employees, their positions and roles within the organization.
What services do you offer? (UN-style voice-over, lip-synching, etc.)
How much of the work is done internally? How much do you outsource? (in percentages of your total volumes of work)
Do you offer subtitling services?
What is the size of your studio? How many booths do you operate?
What type of equipment do you use in your studio? (Please describe both software and hardware)
How many hours of studio recording time can your studio handle per day?
What is your throughput? (How many words can you record in one hour?) If this varies by language, please provide information for each.
Do you offer turn-key services? (i.e. do you offer post-produced recordings?)
Do you work with partner studios for some languages or types of work? If so, please name the languages, task types and studio locations (countries).
TALENT POOL INFORMATION
Please list the languages you offer.
What is the size of your talent pool? Please provide an approximate number of available talents for each language.
What are your voice talent recruitment requirements? (Please describe background, experience and any other requirements.)
PRICING INFORMATION
We understand that pricing standards vary widely within this industry, and that studios can charge either by the hour of recording time, the hour/minute of audio output, inclusive or exclusive of post-production, engineering time, etc. In order for Welocalize to efficiently benchmark the vendors in our pool, we will need every studio to provide prices in the same format. If you offer recording-only services (no post-production), please indicate this clearly in your pricing information. We need the following:
Rates both in USD and Euro (you may be contacted by Welocalize offices anywhere in the world. We require that our vendors trade with us in both USD and Euro. If you are located in Japan, you may add rates in Japanese yen as well).
Rates per word (all inclusive of studio, voice talent, post-production and engineering work). In other words, what would be our cost for one recorded and post-produced word? Note: Please provide a clear breakdown of the pricing per item, by which you come to the fully loaded rate per word.
CUSTOMER SERVICE
Welocalize needs to work very closely with our partner studios. The quality and adaptability of your services is very important to us.
How quickly can you book a talent and perform a recording? For example, if we have 500 words of French to be recorded and we contact you at 10 AM EST on any given day, when can you have the final recording back to us?
Should we have an issue with your recording (an error on your end), how would you handle our request to re-record and how fast can you have the new recording back to us? Would you charge us for the re-work?
What are your hours of operation? (If you operate more than one studio, please give us information for each). How will your team handle different time zone requests?
QUALITY
Please detail your recording process and the quality steps followed by your team prior to delivery to Welocalize.
How will your team ensure that Welocalize receives top quality at all times?
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