With the rise in demand of translated content for languages in all major and emerging markets, companies are facing increasing pressure to justify their translation spend. With translation as only one component in the translation supply chain, clients must also gather information at every stage, from in-country research and analysis, authoring and product development, to build and testing and end-market validation.
How do you access vital metrics on translation and integrate within a broader business intelligence framework?
InSight is a dynamic reporting dashboard that provides real-time intelligence on Key Performance Indicators (KPI) to help clients map their localization spend to their business objectives. Employing easy-to-read graphs and charts, the InSight platform provides vital reports on translation that tracks and measures performance, volume and spend across all languages and products.
These metrics can include:
• Volume per language
• Volume per product or content type
• Cost per language
• Cost per product or content type
• Non-translation costs
• Quality scores
• Project duration
• Unit throughputs
• Delivery statistics
• Bug, defect and query analysis
For the first time, clients can get real-time statistics and financials on their translation supply chain for any given period of time so they can make better informed decisions about how to invest their translation dollars. InSight also serves as a collaborative portal and knowledgebase for stakeholders to better communicate and share information on programs and projects, account-level initiatives and Standard Operation Procedures (SOPs). Through this portal, users can quickly reach out and interface with the entire project team through discussion groups, wikis and team calendars.
InSight provides clients with integrated business intelligence in the form of intuitive, timely and accurate reports to improve strategic decision-making and better manage their ROI.