Staffing
Welocalize provides both short and long term operational support to include on-demand multilingual staffing, localization project managers, testing engineers and developers. We offer experienced talent in over 100 languages throughout the world and we have a global recruiting infrastructure in place to support CONUS and OCONUS requirements. Whether it is a Chinese tester in Hong Kong or a Localization PM in Los Angeles, Welocalize can engage the right mix of talented candidates to both meet and exceed your expectations.
We are committed to customer success and our foundation for achieving this is through strict adherence to our four pillars: Customer Service, Quality, Innovation and Teamwork. Every member of our team from Tokyo to Frederick, and intern to CEO, is keenly aware of how our daily tasks play a vital role in making this vision a reality.
Our staffing mission is to onboard the right candidate the first time, with an uncompromising commitment to you and them that the full breadth of our resources will be made available to achieve under budget and timely job completion.
Our guarantees and the Welocalize difference are enumerated in our Quality Staffing Process:
For more information, read about the benefits of our services below:
Screening & Selection
Upon initial contact by our recruiters each candidate will be put through a risk profile questionnaire; how many jobs in the past 3 years, motivations for change and a minimum of 2 supervisor references. If a background check is required by the client as a condition of final acceptance we will exercise this option.
After satisfactorily passing the initial risk profile questionnaire we will present resumes to you for consideration. At that point in time we will address any questions that you might have and facilitate a face-to-face or phone interview, your choice. Offers will be extended upon acceptance by the client.
Our promise throughout the screening and interview process is that we will never forsake our reputation for profit by presenting a candidate that we don’t feel would have the moral integrity, follow-through, and requisite knowledge to wear the Welocalize badge and work on YOUR project. When the warning bells start sounding we will chart a different course and identify other resources.
Off-site Management
Once a candidate selection by our client takes place our interaction with them does not stop, it is really just beginning. Our off-site staff play as vital a role in our corporate strategy and vision as much as anyone, and the best way to achieve mission success is by having engaged, inspired, and well managed contractors who aren’t distracted by the thought of finding a new job. Therefore, our commitment is for a minimum of 1 monthly contact by their account manager, a quarterly lunch, and an annual review should the duration of the contract exceed one year.
Training
Nothing in life is static and no industry transforms itself faster than Information Technology. Our goal is to provide you with the most technically competent staff and proactively train them when updates to systems occur or innovative ways to solving problems emerge.
Therefore, as circumstances dictate, we are committed to develop training materials, including courseware, tip sheets, and video and computer-based training, for the benefit of your project and our contractors. Training schedules will be posted to an internal SharePoint site and will direct users to a web-based sign-up application.
Surveys & KPI’s
We consider each engagement with our clients to be symbiotic and a work in progress; we need to know what we’re doing well and what needs to be improved upon. Therefore, our commitment is to have quarterly business reviews with our clients to discuss how we’re performing against predetermined benchmarks and a survey will be submitted at year’s end to assess our annual performance. With your input we will continue to refine our processes and more successfully plan, run and deliver superior performance on your programs.
- Short and long-term contracts
- Over 100 languages
- Linguistic Testing & Validation
- Translation & Review
- Project Management
- Engineering
Read how we help a leading computer manufacturer with worldwide operations and very tight multilingual release cycles augment their existing in-house team with on-demand language professionals. Since 2003 for this client, Welocalize has provided a staffing solution for a range of multilingual needs to include translators, language testers and translation project managers.
Together with the client, we have built a flexible program designed to expand and contract according to their specific staffing needs. When release cycles are at their peak, we have been able to provide the necessary resources—even on very short notice within a day! During off-peak times of the year, we have been able to reduce the size of the team quickly as necessary, bringing down costs for the client almost immediately.
Welocalize has developed a long-term partnership with this client that brings economic and strategic value. This includes a pricing model that meets demand for both experience and flexibility.
